On occasion, we will need to close one of the pools due to an event or maintenance. You will not be charged for the cancelled lessons and we will notify you about the closure as soon as possible.
We notify you via email, your member portal, posters, our website, social media and our Swim School notice board and newsletters. We may also send text messages. It is your responsibility to be aware of any upcoming pool closures and ensure we have up-to-date contact details.