Careers at AUT Millennium

This is an exciting opportunity to join AUT Millennium’s state-of-the-art Health & Fitness Gym Team – we are looking for a friendly, dynamic and results-orientated individual who has positive energy to make everyone feel welcome, has a passion for health and wellness and helping people on their journey to be the best they can be.

As the Gym Customer Experience & Sales Manager, you’ll be working with our Gym Manager and friendly team to:

• Be driven to ensure gym member retention (through providing exceptional customer service and experiences), and acquisition of new members through well planned promotions throughout the year.
• Ensure every gym member has an exceptional experience every time they come to AUT Millennium. The role is responsible for making all members feel part of a unique community, with engaging retention activities planned throughout the year to ensure they continue to be part of our community. 
• Be responsible for achieving monthly member targets by generating and converting leads into sales from enticing promotions that drive new members to join AUT Millennium. Engaging with prospective and current corporates to develop and drive corporate membership sales is also a key element of the role. 

This is a full-time permanent position – working days/hours will be discussed with the successful applicant, some weekend work will be required.

If you’re looking for a new challenge and want to become part of an organisation making a real difference in the community, apply now to join us at AUT Millennium! Please express your interest through Seek with a CV and cover letter attached. 

Applications close midday Friday 31st January, interviews may be held as applications are received. 

AUTM Job Description Gym Customer Experience and Sales Manager 2025

AUT Millennium is a not for profit, charitable trust established with the objective of supporting participation in community sport and high performance sport and helping New Zealanders live healthier lives through the provision of facilities, services, research and education. 

AUT Millennium is committed to the protection and wellbeing of children.   As such all staff are required to undergo Safeguarding training and police vetting.

Please note, that all applicants must be eligible for permanent employment in NZ, with either a NZ Passport, or residency.

Do you love the water? Are you customer focused and confident interacting with children? Are you passionate about the importance of teaching learn to swim?

AUT Millennium is a charitable trust established to help New Zealanders live longer and healthier lives. From learner swimmers to gym goers to professional athletes, we’re a hub for health and wellness in our local community and beyond.
We have an opportunity for a qualified Swim Instructor to join our team. AUT Millennium Swim School is one of the largest and most dynamic in Auckland, with over 2500 children swimming with us on a weekly basis.

We are looking for people-focused instructors. You have a friendly, approachable manner and enjoy building and maintaining positive relationships. No experience is necessary, we will provide full training to someone who demonstrates the motivation and commitment we’re looking for.

Our successful applicant will have the following:

• A dedication to providing the best customer experience
• Keen to learn and have a passion for teaching children of all ages and abilities in and out of the water
• Excellent communication skills
• Can follow structured lessons and motivate each child to create an effective learning environment
• A great balance of friendly professionalism

We have a range of shifts available between the times 8.30am – 12.30pm and/or 3.30pm – 6.45pm Monday – Friday and 8.30am – 12.30pm or 12.30pm – 4pm on weekends. Your first weeks will be spent training, so that you’re familiar with and confident in delivering the superior service our families have become accustomed to.

In return for your skills and dedication, you’ll become part of our dynamic AUT Millennium community, including access to our world-class facilities. We promote work-life balance and encourage staff to get active and use our gym, pools and track to help you be the best you can be both in your role and away from work. There is room for personal and professional development within both the Swim School and wider organisation for those who believe in our mission of helping Kiwis be the best they can be.

If you’re keen to be part of a team passionate about health and wellness, who passionately believe in the importance of swimming skills for life, we’d love to hear from you.

To express your interest or apply, please email a cover letter and CV to Lisa Deacon, Swim School and Customer Care Manager at [email protected].