Do I need to do anything with my Membership?
There is no action needed from you, however if you continue to use our services on or after the effective date 26/12/2024, you agree to the updated Membership Terms & Conditions.
Where can I see details of my Membership?
You can login to the Member Portal to access details about your membership. Find out more here.
What if I don't agree with the new terms?
You can choose to discontinue using our services and terminate your membership before these terms become effective.
If you are a parent or guardian, you are responsible for your child’s or teenager’s use of our services.
Summary of notable changes to the All Access Membership Terms & Conditions:
- Fitness Passport member terms incorporated into standard member terms & conditions.
- Ongoing Everyday Champion personalised programme for members, no longer limited to four free sessions.
- Clarify the requirement for members to scan each time they visit the facility.
- Should we change our fees we will provide 45 days’ notice on all memberships, providing time for members to consider the fee change and give 30 days’ notice if they wish to terminate their membership.
- Facility rules clarified.
- Declaration for members aged between 15-17 updated.
- Variation of Terms and Conditions notice channel options updated.
Summary of notable changes to the Swim School Terms & Conditions:
- Adult and child member terms incorporated into standard member terms & conditions.
- Clarify that at the manager’s discretion, we can offer up to a maximum of 6 weeks credit per calendar year for unforeseen circumstances causing the member to miss classes.
- Facility rules clarified.
- Variation of Terms and Conditions notice will be given at least 14 days’ notice.
Summary of notable changes to the Athlete Development Terms & Conditions:
- Upfront payment option terms included.
- Facility rules clarified.
- Variation of Terms and Conditions notice channel options updated.
Summary of notable changes to the Aquatic Membership Terms & Conditions:
- Facility rules clarified.
- Variation of Terms and Conditions notice channel options updated.
Summary of notable changes to the PowerZone Membership Terms & Conditions:
- Clarification of membership types and entitlements, including direct debit membership option terms.
- Facility rules clarified.
- Variation of Terms and Conditions notice channel options updated.